Fraud Detection and Prevention in LiveAgent

A LiveAgent module is an amazing tool that offers widespread benefits to businesses of all sizes. It allows customers and prospects to chat with a service rep and ask questions, get advice and easily find relevant answers to their queries. This also results in an improvement in the case deflection rates for businesses.

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Integrating Pardot Forms with Zoom Webinar to Manage Leads Effectively

Webinars have always been a great source for businesses to establish credibility, share expertise, promote the brand, broaden reach and most importantly, generate leads. Read more. .

Fraud Detection & Prevention in Public Sites

Public sites are more vulnerable to attacks and frauds as they offer unrestricted access to every visitor. If you do not control these attacks and frauds at the beginning, they will lead to stealing sensitive information, hijacking computers, devices or can even damage your business reputation by misusing any information. Read more on fraud detection & prevention. .

Leverage Salesforce to Manage Multiple Vendors from One Place

Does your business involve handling and managing multiple vendors? Are you struggling to keep a track of all vendors, opportunities, orders, and project deliverables? And, is this affecting your business productivity? It’s time to make a change!

Businesses spend a huge amount of time contacting vendors to invite quotations, and then following up to learn about the progress.  By using Salesforce for vendor management, you can handle and manage any opportunity and multiple vendors from a single location while handling your core business operations.

6 Signs That Tell You When It is the Right Time to Use CPQ

73% of sales firms say that the most common cause behind lost deals is price, according to the Aberdeen Group. Therefore, one must very careful when providing price quotes for their products and services.

Configure Price Quote or CPQ is a software, which aids businesses in defining sales quotes for their prospects. In certain industries, having fixed pricing is not a possibility because pricing could be influenced by a number of factors, such as geo-specific conditions, impact of competition…. Read More

Salesforce Summer ’17 Release: Blazing a Trail to Business Productivity

Salesforce Summer ’17 release is built around empowering businesses to work faster and smarter with expanded Lightning products and Einstein intelligence. This release consists of amazing performance innovation, 300+ new features and powerful integration across the customer success platforms to help businesses improve productivity. So, let’s check out the top features of Salesforce Summer ’17: